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Why Practitioner First should be the initial phase of Interoperability

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90,000+ Practitioners across Australia have no choice

By unlocking the power of Interoperability, Practitioners will be free to choose the Electronic Lodgement Network that best fits their unique needs and provides them the most efficient, secure experience. This will offer Practitioners improved outcomes in practice management and greater efficiency, making their lives easier and freeing up valuable time. With the freedom to choose the platform that works for them, Practitioners will be able experience the power of Interoperability and its many benefits.[/vc_column_text][/vc_column][/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1665712089981{background-color: #f5f5f5 !important;}”][vc_column width=”1/2″][vc_column_text]

Competition will deliver many benefits to Lawyers & Conveyancers

Choice for Industry: Competition and choice, leading to efficiency savings for over 90,000 practitioners.
Housing Affordability: $20m+ in fee savings across Australia annually.
Resiliency: $800bn monopoly – single point of failure is a major risk.

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Interoperability has been delayed for years

Interoperability first legislated in 2021 – successful proof of concept refinance transactions.
Industry misinformation and unsubstantiated IP claims created Major Bank issues and led to pause of program.
Ongoing reviews by ARNECC with no committed date to deliver.

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What is ‘Practitioner-First’?

Practitioner first is the first phase of interoperability where the banks can remain on PEXA – ensuring there is no impact to their experience or processes – and practitioners will have the choice to use Sympli, without having to worry about what ELN the other parties in the transaction wish to use.

The best way of understanding this is a retail-wholesale model where PEXA’s infrastructure will be used to settle property and Sympli can offer choice to lawyers and conveyancers in the workspace (this is also referred to as the Direct connect practitioner choice scope by ARNECC).[/vc_column_text][vc_video link=”https://www.youtube.com/watch?v=8vVl-Nh6KpE” align=”center”][vc_row_inner][vc_column_inner][vc_btn title=”Learn more” color=”warning” align=”center” link=”url:https%3A%2F%2Fstg-symplicomau-staging.kinsta.cloud%2Fpathwaytointeroperability%2F|title:Pathway%20to%20Interoperability|target:%20_blank|”][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1757908991403{background-color: #f5f5f5 !important;}”][vc_column width=”1/2″][vc_column_text]

There are many benefits of a Practitioner-first release

Benefits of choice for thousands of small businesses, including lower fees, operational efficiencies and innovation.
Reduced change impact for banks, land registries and revenue offices.
Incremental change and stepping-stone to full interoperability under a nationally consistent direct connect model.

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A Practitioner-first release can deliver choice now

Practitioners will be able to use their ELNO of choice.
PEXA can remain as the banks’ ELNO.
This is a positive step towards resiliency for $800bn single point of failure in the market.

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Support Competition in eConveyancing – Endorse Interoperability Now

Sympli has been building competition in eConveyancing for almost 7 years. We have a fully built, functioning platform and already facilitate over 2,500 transactions every month.
To scale further and deliver real choice to the market, we require interoperability – so practitioners no longer need to “multi-home” across platforms. Learn more here.
ARNECC has already endorsed interoperability and set three mandates – but none have been met.
In June 2024, the interoperability program was paused. It has now been on hold for 15 months, pending yet another review.
For competition to survive in this market, ARNECC must recommit to interoperability, with a Practical First release.
Please sign this petition to show your support for competition, innovation, and choice in eConveyancing.

[maxbutton id=”1″ url=”https://stg-symplicomau-staging.kinsta.cloud/petition” text=”Sign here” ]

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Frequently Asked Questions

[/vc_column_text][vc_tta_accordion gap=”15″ active_section=”” collapsible_all=”true”][vc_tta_section title=”What were the key points or outcomes of the previous mandated interoperability program? And why did it fail/get delayed?” tab_id=”1572220072311-75b09a2e-003a”][vc_column_text]The interoperability reform was paused last year due to issues raised by the banks around financial settlement. The legislation has been passed, regulations set, and experts agree that interoperability is the best way to deliver competition, however the banks had issues.[/vc_column_text][/vc_tta_section][vc_tta_section title=”How will the new interoperability ‘Practitioner First’ release work for PEXA and Sympli users?” tab_id=”1572220234311-8b3a02db-d055″][vc_column_text]If Practitioner First is delivered, there will be no change for users, except that they can choose which platform to use for their business.

Any threat of impact to the existing user experience would be contrary to the Model Operating Requirements, and is the control of each ELN individually.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Will I have to use both Sympli and PEXA, or can I choose a single ELN?” tab_id=”1572220235054-02b53993-1d45″][vc_column_text]You can choose Sympli or PEXA, which ever suits your business model the best. You will not have to use both.[/vc_column_text][/vc_tta_section][vc_tta_section title=”What is the current status of interoperability in the industry?” tab_id=”1572220515434-464045b7-6114″][vc_column_text]The project is currently on hold, pending a decision from the Government regarding the next steps. We are requesting that a decision be made within this year, as more than seven years have passed without resolution. [/vc_column_text][/vc_tta_section][vc_tta_section title=”What is the new approach to interoperability, and how does it differ from the previous one?” tab_id=”1572220516450-3bf094e9-ed7c”][vc_column_text]The new approach being proposed (Prac-first) is a stepping stone for full interoperability and will enable choice for practitioners sooner – removing the dependency of having the banks concerns resolved before competition can be introduced.

In this release the banks remain on PEXA and Sympli will open to the practitioner market, similar to a retail-wholesale model. We ultimately want full interoperability to give the market resilience, and to provide the banks choice in their ELN provider as well.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Why have so few law firms participated in interoperable transactions so far?” tab_id=”1572220517061-01cb54dd-248f”][vc_column_text]Interoperability reform is not yet open to participants as the programme has not been completed.[/vc_column_text][/vc_tta_section][vc_tta_section title=”What are the reasons behind banks’ resistance to interoperability?” tab_id=”1572220599427-9d1f75b0-614a”][vc_column_text]Banks received letters from the monopoly provider PEXA stating that their services would degrade in an interoperable world (which is not true, and is entirely within the control of each ELN) and nothing was done by ARNECC to reassure them of this, and hence they withdrew from the program due to a lack of confidence.[/vc_column_text][/vc_tta_section][vc_tta_section title=”How will my letter or any additional support help with the interoperability program proceeding?” tab_id=”1572220629517-3c1bfc0e-5f5d”][vc_column_text]We are urging Governments to make a decision by the end of this year. It has been nearly seven years since this journey began, and practitioners still lack choice. Governments need to hear directly from you – your voice is powerful and influential. Your letter can make a significant impact in encouraging them to act.[/vc_column_text][/vc_tta_section][vc_tta_section title=”How do I learn more about interoperability?” tab_id=”1572220952998-7fbf4d54-f8a2″][vc_column_text]We believe the following are useful resources:

Alternatively, please email your question to hello@sympli.com.au. We look forward to hearing from you.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]

For more information on how you can support competition in eConveyancing email media@sympli.com.au

If you are interested in becoming a Sympli member email help@sympli.com.au

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